ACCESSIBILITY for all

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The Herschell Carrousel Factory Museum is committed to ensuring all of our visitors are able to enjoy the museum to the fullest. 

Offerings

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• One to One Admission - Complimentary admission for assistive aids who are accompanying a paid admission visitor
• Accessible Parking - Handicap-able parking spaces are available directly to the right of our main entrance gate.
• Gender Neutral & All Accessible Restrooms - Each restroom is gender neutral, single stall, handicap-able accessible, and includes a changing table.
• Audio Tours - At this time our Audio Tour is only available in English.
• Written Tour Brochures - Now available in English, Spanish, & Simplified Mandarin Chinese!
• Visual Communication Aids - Available in our gift shop.
• Sensory Backpacks - Made possible by the Peter & Elizabeth Tower Foundation. Packs are available for loan at no extra fee in our Gift Shop for the duration of a visit (more information available below).
• Custom Tours - Customized tours are available upon request. Please call us at 716.693.1885 to request a specialized tour.
• Silent Rides - If the band organs are too loud for your group and you cannot enjoy the carrousel, please ask the ride operator to give your group a silent ride with no band organs playing. 

Sensory Backpacks

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The Herschell Carrousel Factory Museum is proud to launch our Sensory Backpack Lending Program, made possible by the Peter & Elizabeth Tower Foundation.

Sensory Backpacks are available to all of our visitors at no additional fee for the duration of their stay. Each backpack includes:

• Sunglasses
• Noise reducing headphones
• Weighted lap pad
• Sensory ball
• Monkey Noodle
• alcohol wipes
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Each backpack is thoroughly cleaned and sanitized after each use.

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Reduced Admission Programs

Museums For All- $6.00 admission for up to six families members with a valid EBT card.

Arts Access Pass Program- Free admission to the pass holder and one guests for general admission. This program is for low-income families.

Blue Star Program- Free admission to active duty military and their family from Armed Forces Day to Labor Day.
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Summer Nights at the Museum- A Herschell Carrousel Factory Museum Exclusive, where the museum is open special evening hours for $1 admission evening. These events could not happen without generous sponsors, like 2025 Partner the Aquasol Corporation. Check the events page for information about upcoming Nights at the museum.

HCFM @ Home

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The Herschell Carrousel Factory Museum offers a number of options to enjoy aspects of the museum in the comfort of your own home. Including videos, blogs, tours, and more - to find out more visit our HCFM @ home page.

HCFM @ Home

Help Us Preserve Our History

We ask that all of our guests comply with our height and weight restrictions. These restrictions are for the safety of all of our guests and help us maintain our antique rides.

Kiddie Rides

​Children between 34 and 52 inches tall are able to ride the Kiddie Cars,Pony Carts, Wet Boats, Kiddie Carousel.

Rides For All

Children must be 36 inches tall, (or have an adult accompany them) & Adults may ride the Helicopters, and The 1916 Big Carousel

Please note that due to the age of our historic 1916 Big Carrousel there is a 200 lb. weight limit on the horses, and 250 lbs. total in the Lover's Tub.

​All visitors may ride in the Chariot.